Refund and Returns Policy
Refund Policy
Overview
Sea & See is dedicated to providing exceptional experiences. We understand that plans can change, and our refund policy is designed to accommodate these circumstances.
Cancellation by Customer:
- Full Refund: Cancellations made more than 7 days before the scheduled experience date qualify for a full refund.
- 50% Refund: Cancellations made between 3 to 7 days before the scheduled experience date will receive a 50% refund.
- No Refund: Cancellations made less than 3 days before the experience date are not eligible for a refund.
Cancellation by Sea & See:
- If an experience is canceled by us due to unforeseen circumstances, such as adverse weather or safety concerns, a full refund will be issued or the experience can be rescheduled.
How to Request a Refund:
To initiate a refund, please contact our customer service team at [email] or +351 123 456 789. Include your booking reference and reason for cancellation. Eligible refunds will be processed within 5-7 business days.
Non-Refundable Situations:
- No-shows or arrivals after the designated start time
- Partial attendance or withdrawal during an experience
Alterations to Booking:
If you need to modify your booking (e.g., change the date or number of participants), please contact us at least 7 days in advance. We will do our utmost to accommodate changes based on availability.
Contact Us:
Should you have any questions or need clarification on our refund policy, please reach out to us at [email] or +351 123 456 789. We are here to assist you!
